One person, one fleet, twelve years
Anchor Hosting has been run by Austin Ginder out of Lancaster, Pennsylvania since 2014. No support tiers, no offshore first line. The person who answers your email is the person who built the platform.
The dashboard is powered by CaptainCore, open source and built in the open. What runs your sites is code you can read.

Austin Ginder
Owner
Hey, my name is Austin Ginder. I’m a web developer and the guy behind Anchor Hosting. I’ve been working in the WordPress ecosystem full time since 2010 and loving it. If you’d like to know more about me and how I started Anchor Hosting then I’d recommend reading my text interview with IndieHackers “Bootstrapping My Daydream into a $20K/Month Business”.
The bus factor plan
A one-person host raises a fair question. There is a documented plan, escrowed access and a partner ready to take the helm.
Open source
CaptainCore, the platform behind the dashboard, is open source. Take it with you if you ever leave. Most people do not.
Giving back
A share of revenue goes back to the WordPress ecosystem and to Lancaster nonprofits. Hosting money should stay useful.